People are increasingly using the Internet as a major source of health-related information. Online health communities are interesting in this regard, because they are an important source of information, but also appear to serve an emotional support role in connecting people who have similar...

As the cost of health care rises governments everywhere are examining how on-line services can replace or augment face-to-face services. Consequently, many health bodies are establishing on-line health forums where patients can share ideas with, or solicit information from, both other patients...