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Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional...
Zhao, Ling; Lu, Yaobin; Zhang, Long; Chau, Patrick Y.K. - In: Decision support systems : DSS ; the international journal 52 (2012) 3, pp. 645-657
Persistent link: https://www.econbiz.de/10009823618
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Dynamics between the trust transfer process and intention to use mobile payment services: A cross-environment perspective
Lu, Yaobin; Yang, Shuiqing; Chau, Patrick Y.K.; Cao, Yuzhi - In: Information & management : the internat. journal of … 48 (2011) 8, pp. 393-404
Persistent link: https://www.econbiz.de/10009801836
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Why do consumers adopt online channel? An empirical investigation of two channel extension mechanisms
Yang, Shuiqing; Lu, Yaobin; Chau, Patrick Y.K. - In: Decision support systems : DSS ; the international journal 54 (2013) 2, pp. 858-869
Persistent link: https://www.econbiz.de/10010059638