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Web-based appointment service
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Customer no-show reduction in web-based appointment service : investigations of non-attendance behaviors
Hua, Ye
;
Che, Tong
;
Yang, Cheng
;
Hu, Miao
- In:
The service industries journal
44
(
2024
)
7/8
,
pp. 538-562
Persistent link: https://www.econbiz.de/10014551111
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