We collected a sample of 167 employees from the travel agency industry in Taiwan a few weeks after a tragic incident that involved the loss of twenty-two individuals from two travel groups due to large-scale landslides. We predicted, and found, that the more the respondents empathized with the...

This paper develops an expectancy model for Chinese-American differences in conflict-avoiding, and tests this model using a scenario study with respondents from Taiwan and the US. Our results show that a higher Chinese tendency to avoid conflict is explained by higher Chinese expectations that...

This paper develops an expectancy model for Chinese–American differences in conflict-avoiding, and tests this model using a scenario study with respondents from Taiwan and the US. Our results show that a higher Chinese tendency to avoid conflict is explained by higher Chinese expectations that...

In this study, we examine differences between Chinese and American commercial arbitrators. We predict, and find, that Chinese arbitrators make higher awards for inter-firm contract violations than Americans. This difference is partially explained by differences in attributions. Prior theory...

In recent years, negotiation scholars have studied the effects of culture on negotiation as well as the effects of personality. This paper combines these two streams of research, and asks the question: Are the effects of personality on negotiation the same in a high-context, collectivist as they...

This paper develops five alternative models for Chinese-American differences in conflict avoiding tendencies, and test them using a scenario study with respondents from Taiwan and the U.S. Our results show that, contrary to expectations, differences in the expected career costs/benefits of...

Most arbitration research has been conducted in United States, despite the growth of arbitration internationally. In this study, we examine differences between Chinese and Americans arbitrators. First, we examine general levels of leniency versus punishment when arbitrators make awards. We...