This paper develops an expectancy model for Chinese–American differences in conflict-avoiding, and tests this model using a scenario study with respondents from Taiwan and the US. Our results show that a higher Chinese tendency to avoid conflict is explained by higher Chinese expectations that...

This study examined real world sales negotiations. We collected data in collaboration with a large Taiwanese eyeglasses company. Our data showed that the higher the first offers (made from either side) the higher the store profit for the final deal, but this effect was lessened when the had a...

This study examined the extent to which employees experience collective shame and guilt for the wrongful acts by their companies, and the potential effects of these emotions on turnover intention and organizational citizenship behaviors. The study context was a real industry-wide PR crisis in...

In recent years, negotiation scholars have studied the effects of culture on negotiation as well as the effects of personality. This paper combines these two streams of research, and asks the question: Are the effects of personality on negotiation the same in a high-context, collectivist as they...

This paper develops five alternative models for Chinese-American differences in conflict avoiding tendencies, and test them using a scenario study with respondents from Taiwan and the U.S. Our results show that, contrary to expectations, differences in the expected career costs/benefits of...

Most arbitration research has been conducted in United States, despite the growth of arbitration internationally. In this study, we examine differences between Chinese and Americans arbitrators. First, we examine general levels of leniency versus punishment when arbitrators make awards. We...

Most arbitration research has been conducted in United States, despite the growth of arbitration internationally. In this study, we plan to examine one area where cross-cultural differences between Chinese and Americans have been found - attribution - and explore what effects this might have on...