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Chien, Te-King
Su, Chao-Ton
54
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22
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6
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5
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5
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Industrial management & data systems
4
International journal of quality & reliability management
2
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Did your efforts really win customers' satisfaction?
Chien, Te-King
;
Chang, Tien-Hsiang
;
Su, Chao-Ton
- In:
Industrial management & data systems
103
(
2003
)
3-4
,
pp. 253-262
Persistent link: https://www.econbiz.de/10008357762
Saved in:
2
Did your efforts really win customers' satisfaction?
Chien, Te-King
;
Chang, Tien-Hsiang
;
Su, Chao-Ton
- In:
Industrial management & data systems
103
(
2003
)
4
,
pp. 253-262
Persistent link: https://www.econbiz.de/10008357776
Saved in:
3
Implementation of a customer satisfaction program: a case study
Chien, Te-King
;
Su, Chin-Ho
;
Su, Chao-Ton
- In:
Industrial management & data systems
102
(
2002
)
5-6
,
pp. 252-259
Persistent link: https://www.econbiz.de/10008358428
Saved in:
4
Implementation of a customer satisfaction program: a case study
Chien, Te-King
;
Su, Chin-Ho
;
Su, Chao-Ton
- In:
Industrial management & data systems
102
(
2002
)
5
,
pp. 252-259
Persistent link: https://www.econbiz.de/10008358464
Saved in:
5
Using the QFD concept to resolve customer satisfaction strategy decisions
Chien, Te-King
;
Su, Chao-Ton
- In:
International journal of quality & reliability management
20
(
2003
)
2-3
,
pp. 345-359
Persistent link: https://www.econbiz.de/10006370983
Saved in:
6
Using the QFD concept to resolve customer satisfaction strategy decisions
Chien, Te-King
;
Su, Chao-Ton
- In:
International journal of quality & reliability management
20
(
2003
)
3
,
pp. 345-359
Persistent link: https://www.econbiz.de/10006371263
Saved in:
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