Purpose – This paper aims to evaluate the relationship between organisational resources, technological innovation, relationship quality and enterprise performance, as well as the mediating effect of firm–supplier RQ. Design/methodology/approach – A survey was conducted of the palm oil...

Purpose – The paper aims to examine the mediating role of relationship quality in the relationship between organisational capabilities and business performance in palm oil processing companies in Malaysia. Design/methodology/approach – The study used a mail survey and achieved a final sample...