In online education, virtual teams play an important role in collaborative and peer learning. Unlike traditional face-to-face teams, the students in a virtual team may be geographically distributed, work in different time zones, and may never physically meet face-to-face. Universitas 21 Global,...

Purpose – This paper attempts to understand the reasons for knowledge management (KM) project failure. Design/methodology/approach – Five well‐documented cases of KM project failure in the current literature are reviewed. For each case, the authors examine the circumstantial elements of...

Purpose – To examine the causes of knowledge management (KM) failure. Design/methodology/approach – A multi‐case analysis approach was used to review five documented cases of KM failure in the literature. Categories of risk were identified through an iterative analysis of each case....