Scott, Brent A.; Colquitt, Jason A.; Paddock, E. Layne; … - In: Organizational Behavior and Human Decision Processes 113 (2010) 2, pp. 127-140
In a daily diary study, the authors investigated the top-down influence of manager empathy on a process model of employee well-being. Sixty employees supervised by one of 13 managers completed a daily survey for 2 weeks, producing a total of 436 observations. Hierarchical linear modeling...
