managerial intervention subjects invariably slip into coordination failure. To overcome a history of coordination failure …, managers have two instruments at their disposal, increasing employees' financial incentives to coordinate and communication … with employees. We find that communication is a more effective tool than incentive changes for leading organizations out of …

coordination failure by employees using either financial incentives or communication. I compare the choices of subject managers … earnings in excess of $120,000. The EMBA subject managers are able to overcome a history of coordination failure significantly … are significantly more likely to use the same å µood-communication strategy as is identified for undergraduate subject …