Díaz-Díaz, Raimundo; Pérez-González, Daniel - In: Journal of Organizational and End User Computing (JOEUC) 28 (2016) 3, pp. 104-121
Some governments have proven social media's potential to generate value through co-creation and citizen participation, and municipalities are increasingly using these tools in order to become smart cities. Nevertheless, few public administrations have taken full advantage of all the...