Hybrid organizations combine institutional logics, often in a search for novel solutions to complex problems such as climate change. This dissertation explores the conditions under which hybrid organizations are effective in realizing such solutions, along with the processes that strengthen or...

Essay 1: Shopping Goals, Goal Concreteness, and Conditional Promotions. We propose a two-stage model to describe the increasing concreteness of consumers' goals during the shopping process, testing the model through a series of field experiments at a convenience store. Using a number of...

This thesis seeks to determine the critical factors that influence the adoption and effective use of technologies within the nonprofit sector. The analysis places a particular emphasis on the role of funders who finance technology adoption and intermediaries who play the role of catalysts,...

Individuals are involved in daily decision making situations under varying levels of certainty and ease of gathering information, characterized by many factors such as the need to make payments, or the desire to fulfill goals. Essay 1 proposes that when individuals are faced with environments...

Information System (IS) development has always involved multiple stakeholders, but the IS literature has traditionally focused on collaboration between two groups: technical developers and users. With changes in technology, growth in IS outsourcing, and the increased strategic role of IS...

Essay 1: Translation Errors in the Aggregation of Consumer Recommendations There has been a substantial increase of websites providing consumers with recommendations about products and services. These recommendations are usually presented in the form of verbal reviews and numerical ratings. It...