The paper studies a real word project of an enterprise software product re-architecting at a mid-sized telecommunication company. It begins with a description of the company and the software product, as well as an elaboration of the project under study. Using written surveys and follow-up...

Warranty is an important part of many organizations. Warranty costs take money directly away from corporations' bottom line. General Motors Corporations warranty liability costs its shareholders upwards of billion dollars annually. General Motors currently uses RedX, a systematic design of...