Nuti, Sabina; Daraio, Cinzia; Speroni, Chiara; … - Laboratorio Management e Sanità (MeS), Scuola … - 2009
This paper proposes an integrated quantitative benchmarking approach for the measurement of the performance of Local Health Authorities (LHAs). It is based on a sound balanced scorecard approach developed and implemented in the Tuscany Region by the Management and Health Laboratory of...