Relationship marketing is based on the assumption of the customers’ commitment. This commitment may be multidimensional, with an affective dimension and a calculative one. Commitment is shown to be linked to trust. Relationship marketing has not paid a lot of attention to psychological...

Prevailing research works on brand as a person metaphor highlights the existence of brand-sexual associations. However, the impact of such attributions on brand categorization did not receive any attention. This paper is an attempt to explore the importance of brand-sex on consumer’s brand...

A pour but d'exposer les principaux concepts permettant de décrire et de comprendre le comportement des consommateurs afin de prendre les meilleures décisions marketing. Analyse des décisions concrètes prises par les services marketing pour montrer la façon dont elles répondent aux...

This article focuses on two individual and situational factors leading to purchase delay. The consumer procrastination trait captures the individual tendency to delay purchase while the procrastination potential of a given situation reflects situational factors, which are deemed to be sources of...

The aim of this research is to gain a deeper understanding of brand personality by focusing on feminine dimension of brands. Previous research in marketing considered the femininity of brands as a unidimensional construct often opposed to masculinity. Through several studies, we explore the...

Viral campaigns widely use online promotional games. Although antecedents of the extrinsic value of participation are discussed in the literature, few studies have focused on the intrinsic value of playing a promotional game. This study examines two dimensions of online game control: the amount...

La procrastination du consommateur est émergée comme facteur individuel de cause du report d’achat. Cet article analyse la procrastination du consommateur au moyen d’un carré sémiotique, positionne la procrastination par rapport à l’impulsivité et la compulsivité, et en propose une...