Master’s Degree Programs generally use specific e-learning methods as a complementary training. The University of Petrosani has a partnership with Siveco Romania in the IT field focusing on ERP systems and on e-learning platforms through AeL product. We selected two Master’s Degree...

The study set sights on Romanian organizations which implemented a SIVECO ERP and BI software. The methodology used is both quantitative and qualitative. The research results were obtained with the use of a questionnaire, and our purpose was to demonstrate some hypothesis concerning the size of...

In this paper we introduced a new model, called Service Quality (SQ), which combines QFD and SERVQUAL methods. This model takes from the SERVQUAL method the five dimensions of requirements and three of characteristics and from the QFD method the application methodology. The originality of the SQ...

In the current economic context of Romania and especially in the difficult situation that mining areas are faced with, University of Petroşani aims to represent a powerful center for improvement, continuous training and reconversion of the labor force in these four counties. The project...