It is rather undisputed that in recent times the economy is to a large extent a service - and maybe even more - a knowledge driven one. The service-dominant logic concept points to the pervasive service nature of business concepts and transactions and their dominance. This would suggest a high...

Innovative business models in B-to-B settings allow suppliers to renew their business and to tighten the customer/supplier relationship while customers may benefit from more innovative and customized solutions. Astonishingly, the pace of adoption of these new business models is rather low. By...

Firms recently face considerable challenges caused by a rather pervasive trend of globalizing economic transactions. Confronted with this challenge, firms are forced to develop and sustain competitive advantages in particular by proactive moves of service innovations to secure their market...

Das Businessmodell europäischer Industrieunternehmen befindet sich derzeit im Wandel vom traditionellen Produkthersteller hin zum Anbieter hybrider Leistungsbündel aus Produkten und begleitenden Dienstleistungen. Ein technisch hochentwickeltes Produktportfolio reicht zukünftig nicht mehr aus,...