Purpose: Existing supply chain (SC) performance models are not able to cope with the potential of intensive SC digitalisation and establish a relationship between decisions and decision criteria. The purpose of this paper is to develop an integrated knowledge-based system (KBS) that creates a...

In modern supply chain, forecasting is critical for managers to ensure the availability of the proper amount of inventory to satisfy customers with minimum deviation. Without appropriate forecasting, it is very difficult to plan effectively and efficiently. After scanning the literature, it is...