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The importance of user-generated content: the case of hotels
Williams, Roger; Wiele, Ton van der; Iwaarden, Jos van; … - In: The TQM journal : the international review of … 22 (2010) 2, pp. 117-128
Persistent link: https://www.econbiz.de/10003996259
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A new foundation for quality management in the business environment of the twenty-first century
Wiele, Ton van der; Iwaarden, Jos van; Williams, Roger; … - In: Total quality management & business excellence : an … 22 (2011) 5, pp. 587-598
Persistent link: https://www.econbiz.de/10009243146
Cover Image
The importance of user-generated content: the case of hotels
Williams, Roger; Wiele, Ton van der; Iwaarden, Jos van; … - In: The TQM journal : the international review of … 22 (2010) 2, pp. 117-129
Persistent link: https://www.econbiz.de/10009965515
Cover Image
A new foundation for quality management in the business environment of the twenty-first century
van der Wiele, Ton; van Iwaarden, Jos; Williams, Roger; … - In: Total quality management & business excellence : an … 22 (2011) 5, pp. 587-599
Persistent link: https://www.econbiz.de/10009030668