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Consumer behaviour
2
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2
Shopping
2
AI
1
Adoption
1
Beziehungsmarketing
1
Customer experience
1
Customer satisfaction
1
Customer service
1
Digital humans
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Einzelhandel
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Innovation adoption
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Innovationsakzeptanz
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Kundenzufriedenheit
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Online retailing
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Online-Handel
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Practice
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Relationship marketing
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Retail trade
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Selbstbedienung
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Self-service
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Self-service checkouts
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Elms, Jonathan
Eagle, Lynne C.
68
Bulmer, Sandy
35
Dahl, Stephan
19
Kitchen, Philip J.
14
Hawkins, Jacinta
13
Eagle, Lynne
8
Buchanan-Oliver, Margo
7
Palakshappa, Nitha
7
Rose, Lawrence Craig
7
De Bruin, Anne
5
Dodds, Sarah
5
Chamberlain, Kerry
4
Czarnecka, Barbara
4
Hay, Rachel
4
Pelsmacker, Patrick de
4
Taylor, Charles Raymond
4
Brennan, Ross
3
Kitchen, Philip
3
Lloyd, Jenny
3
Low, David R.
3
Rose, Lawrence C.
3
Eweje, Gabriel
2
Lyes, Amy
2
McCarthy, Breda
2
Moore, Simon
2
Murphy, Andrew
2
Shergill, Gurvinder S.
2
Zou, Liping
2
Akhtar, Naveed
1
Allen, Larissa N.
1
Arin, Kerim Peren
1
Baez, Carlos
1
Bhati, Abhishek
1
Bird, Sara
1
Blackman, Anna
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Blair, Rachel
1
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Journal of retailing and consumer services
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ECONIS (ZBW)
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The social significance of AI in retail on customer experience and shopping practices
Moore, Simon
;
Bulmer, Sandy
;
Elms, Jonathan
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209453
Saved in:
2
Exploring the adoption of self-service checkouts and the associated social obligations of shopping practices
Bulmer, Sandy
;
Elms, Jonathan
;
Moore, Simon
- In:
Journal of retailing and consumer services
42
(
2018
),
pp. 107-116
Persistent link: https://www.econbiz.de/10011826070
Saved in:
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