I examine how information technology (IT) skills and use, communication network structures, and the distribution and flow of information in organizations impact individual information worker productivity. The work is divided into three essays based on the task level practices of information...

As the Internet continues to penetrate consumer households, online marketing is getting increasingly important for firms. By adapting to online strategies, firms are blessed (or doomed) with a plethora of new business models. The information flows created in the process poses both opportunities...

This thesis consists of five related essays which explore new approaches to help design successful and profitable new products. The primary focus is the front end of the process where the product development team is seeking improved input from customers and improved ideas for developing products...

Although Japan had fallen far behind the United States in the extent and sophistication of its IP technology and information/communication industry, today it is beginning to catch up. By May 2003, the number of broadband Internet users in Japan exceeded 10 million, and the shift from narrowband...

In today's world, as the volume of business and consumer data continues to grow at an unprecedented pace, there is increasing desire to utilize that data in new and innovative and ways to provide insight and improve decision making. For businesses, data is being generated from transactions,...

Essay One: Explaining the Start and Fizzle of Organizational Change: Co-evolving Process and Content The theme that sustaining efforts to change is difficult appears in many guises throughout the organizations. The tendency for change processes to run out of energy and momentum is widely...

Essay One The Impact of Shortages on Push-Pull Production Systems This paper explores the impact of endogenous customer demand on supply chain instability. It investigates how a semiconductor manufacturer's hybrid push-pull production system responds to customer demand, when inventory...

The recent surge in the globalization of markets in various industries has brought global brands to the attention of consumers worldwide. Just as information connects consumers across geographical borders in seconds, globalization is a common stream among many industries, which leads consumers...

The five essays in this dissertation look at how specific information technologies (such as Electronic Document Management (EDM), Semantic Web and RuleML) and IT in general can be used to automate and standardize data and processes, enable faster and more accurate information flow, and improve...

(cont.) provides explanations as to when and how incorporating them into advertising deals can be profitable. We argue that using these pricing models appropriately can give both the publisher and the advertiser proper incentives to make non-contractible efforts that may improve the...