previous research, it is unclear whether this correction process will increase or decrease consumers' confidence in their … judgments. We find that source credibility moderates the effect of correction on confidence: correction decreases confidence … from a low credibility source. As a result, correction increases the effectiveness of recommendations from low credibility …

previous research, it is unclear whether this correction process will increase or decrease consumers' confidence in their … judgments. We find that source credibility moderates the effect of correction on confidence: correction decreases confidence … from a low credibility source. As a result, correction increases the effectiveness of recommendations from low credibility …