Some of the problematic issues in the measurement of innovation in the service sector are discussed, in particular the applicability of the definitions and methodologies set out in the OECD Oslo Manual on the statistical measurement of technological innovation, which was used in the recent...

This paper analyses the results of the 1993 Community Innovation Survey (CIS). Fifty per cent of European firms introduced a product or process innovation during 1990-92. The share of innovating firms varies between industrial sectors and firm size. The percentage of innovating firms is higher...