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~person:"Evanschitzky, Heiner"
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Evanschitzky, Heiner
Oehler, Andreas
388
Kenning, Peter
228
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187
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76
Horn, Matthias
60
Ahlert, Dieter
50
Sunstein, Cass R.
35
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28
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21
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16
Schalkowski, Henrik
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Scherhorn, Gerhard
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Kohlert, Daniel
14
Läger, Volker
14
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14
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14
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13
Heilmann, Klaus
13
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13
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13
Unser, Matthias
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Eiben, Gabriele
12
Herberger, Tim
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International Journal of Retail & Distribution Management
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1
Beschwerdemanagement im B2B-Sektor: Replikation und Erweiterung
Brock, Christian
;
Blut, Markus
;
Evanschitzky, Heiner
; …
- In:
Die Betriebswirtschaft : DBW
70
(
2010
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10003929430
Saved in:
2
Kundenbindung von Noncomplainern : neue Aspekte des Beschwerdemanagement
Brock, Christian
;
Blut, Markus
;
Evanschitzky, Heiner
; …
- In:
Kundenmanagement
,
(pp. 57-76)
.
2011
Persistent link: https://www.econbiz.de/10009008212
Saved in:
3
Consumer trial, continuous use, and economic benefits of a retail service innovation : the case of the personal shopping assistant
Evanschitzky, Heiner
;
Iyer, Gopalkrishnan R.
;
Pillai, …
- In:
The journal of product innovation management : an …
32
(
2015
)
3
,
pp. 459-475
Persistent link: https://www.econbiz.de/10011441406
Saved in:
4
Satisfaction with complaint handling : a replication study on its determinants in a business-to-business context
Brock, Christian
;
Blut, Markus
;
Evanschitzky, Heiner
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
3
,
pp. 319-322
Persistent link: https://www.econbiz.de/10009779946
Saved in:
5
Das Preiswissen deutscher Kunden: eine international vergleichende Status Quo-Analyse
Ahlert, Dieter
;
Kenning, Peter
;
Evanschitzky, Heiner
; …
- In:
Handelsforschung
19
(
2005
),
pp. 259-277
Persistent link: https://www.econbiz.de/10003287997
Saved in:
6
Differences in consumer price knowledge between Germany and Finland
Aalto-Setälä, Ville
;
Evanschitzky, Heiner
;
Kenning, Peter
- In:
The international review of retail, distribution and …
16
(
2006
)
5
,
pp. 591
Persistent link: https://www.econbiz.de/10007386178
Saved in:
7
DBW-Dokumentation
Brock, Christian
;
Blut, Markus
;
Evanschitzky, Heiner
; …
- In:
Die Betriebswirtschaft : DBW
70
(
2010
)
1
,
pp. 1-7
Persistent link: https://www.econbiz.de/10008383379
Saved in:
8
Knowledge management in knowledge-intensive service networks: A strategic management approach
Evanschitzky, Heiner
;
Ahlert, Dieter
;
Blaich, G³nther
; …
- In:
Management decision : MD
45
(
2007
)
2
,
pp. 265-283
Persistent link: https://www.econbiz.de/10007604924
Saved in:
9
Consumer price knowledge in the market for apparel
Kenning, Peter
;
Evanschitzky, Heiner
;
Vogel, Verena
; …
- In:
International journal of retail & distribution management
35
(
2007
)
2
,
pp. 97-119
Persistent link: https://www.econbiz.de/10007607247
Saved in:
10
Satisfaction with complaint handling: A replication study on its determinants in a business-to-business context
Brock, Christian
;
Blut, Markus
;
Evanschitzky, Heiner
; …
- In:
International journal of research in marketing : IJRM ; …
30
(
2013
)
3
,
pp. 319-322
Persistent link: https://www.econbiz.de/10010142569
Saved in:
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