Continuous improvement is used to enhance productivity and customer value. However, throughout the years, its efficacy dwindled. Thus, a hybrid methodology known as Lean Six Sigma was developed. It combines Lean and Six Sigma in a continuous improvement effort to address most challenges...

The expenses in Information Systems and Information Technology (IS/IT) represent a substantial share in organizations' budgets. However, IS/IT investment projects seem to continue to show reduced success rates. The Benefits Management (BM) has gained relevance as a way, not only, to understand...

This research establishes the relationship(s) that shared leadership has with two performance metrics in Six Sigma healthcare teams: the perceived effectiveness of a team completing assigned project deliverables and satisfying customer requirements. Another primary goal is to comprehend...