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Feedback scores in an online marketplace have risen sharply over time, leading to substantial top-censoring. Some of the increase is explained by more satisfied raters, but at least 35-45% is attributable to raters applying lower standards. We show that this “reputation inflation” is the...
Persistent link: https://www.econbiz.de/10011777615
We model social media as collections of users producing and consuming content. Users value consuming content, but doing so uses up their scarce attention, and hence they prefer content produced by more able users. Users also value receiving attention, creating the incentive to attract an...
Persistent link: https://www.econbiz.de/10012510545
Persistent link: https://www.econbiz.de/10012029923
Feedback scores in an online marketplace have risen sharply over time, leading to substantial top-censoring. Some of the increase is explained by more satisfied raters, but at least 35-45% is attributable to raters applying lower standards. We show that this "reputation inflation" is the...
Persistent link: https://www.econbiz.de/10011754233
Persistent link: https://www.econbiz.de/10013363990