The emergence of digital technologies across all aspects of operations management has enabled shifts in decision making, shaping new operational dynamics and business opportunities. The associated scholarly discussions in information systems and operations management span digital manufacturing,...

Early in the COVID-19 pandemic in 2020, the medical product industry faced an unprecedented demand shock for personal protective equipment (PPE) such as face masks, face shields, disinfectants, and gowns. In response, many companies from different industries built ad hoc supply chains for these...

When the COVID-19 pandemic began in 2020, the medical product industry faced an unprecedented demand shock for personal protective equipment (PPE), including face masks, face shields, disinfectants, and gowns. Companies from various industries responded to the urgent need for these potentially...