The authors construct a timeline of critical events leading up to today’s highly networked and interconnected world with its ubiquitous social media technologies. The current state has been influenced by advances in media, technology, military defense, and commerce. One trend that stands out...

The apology is an important marketing and management tool. Knowing how to apologize correctly is a skill that must be mastered and should be studied. The purpose of this paper is to provide needed course material for instructors preparing a course module on this relatively new and very topical...

The authors discuss why workforce diversity might be vital to ensure success in today’s knowledge economy. Firms that want fresh ideas, strong growth, a positive company image, fewer discrimination lawsuits, and the enhanced ability to hire qualified workers should be aggressive about...

Happiness has become a serious area of research in many disciplines including psychology, economics, education, and business. There is a growing body of research showing a significant relationship between gratitude and happiness. Practicing gratitude and generosity are important for all who seek...

This paper examines the benefits of diversity to the organization – such as innovation, growth, and creativity – as well as the challenges to diversity, including both the obvious, well-known forms of discrimination and the more subtle forms. The subtle forms of discrimination include not...

An experiment was conducted in a restaurant to determine the effects of a small gift upon entry and greeting customers with a thank you for their patronage. Two types of gifts were used: a cup of yogurt and an inexpensive key chain. The authors found that providing a gift upon entry into a store...

Talmudic stories are a method used by the ancient sages to teach us about ethics and morality. The stories in this paper deal with penitent (baalei teshuva) who returned to God. It is clear from these stories that it is vital for people to help others repent. One great sage even offered his...

The ancient sages of the Talmud used stories as a method to teach people how to behave ethically. Stories, more so than cases, have the ability to rouse emotions and teach important ethical lessons. This paper examines Talmudic stories to determine which behaviors result in Divine punishment and...

This paper attempts to demonstrate the many insights about successful and unsuccessful leadership that may be derived from the life of King Solomon, who, according to Scripture, was the wisest man who ever lived. Solomon may have been very wise but made some very serious blunders as a leader...

This paper examines mistakes in leadership that were made by Moses, arguably one of the most outstanding leaders of all time. The Bible considers him to be the greatest prophet and a man of boundless humility; secular and contemporary moral leaders seek to be compared to the iconic lawgiver....