This course module is designed to help professors teach business ethics and corporate social responsibility. It demonstrates why a “greed is good” approach to capitalism is dangerous. The philosophy of maximizing shareholder value is also critically examined as well as the distinction...

This article is designed to help business schools implement ethics assessment with a sample ethics assessment plan. It contains the following components:1. Ethics Learning Objective2. Learning Goals3. Assessment Tool4. Assessment Instrument5. Assessment Rubric

An experiment was conducted in a restaurant to determine the effects of a small gift upon entry and greeting customers with a thank you for their patronage. Two types of gifts were used: a cup of yogurt and an inexpensive key chain. The authors found that providing a gift upon entry into a store...

The apology is an important marketing and management tool. Knowing how to apologize correctly is a skill that must be mastered and should be studied. The purpose of this paper is to provide needed course material for instructors preparing a course module on this relatively new and very topical...

This paper examines the benefits of diversity to the organization – such as innovation, growth, and creativity – as well as the challenges to diversity, including both the obvious, well-known forms of discrimination and the more subtle forms. The subtle forms of discrimination include not...

Happiness has become a serious area of research in many disciplines including psychology, economics, education, and business. There is a growing body of research showing a significant relationship between gratitude and happiness. Practicing gratitude and generosity are important for all who seek...

The authors discuss why workforce diversity might be vital to ensure success in today’s knowledge economy. Firms that want fresh ideas, strong growth, a positive company image, fewer discrimination lawsuits, and the enhanced ability to hire qualified workers should be aggressive about...

One of the most important prerequisites for effective leadership is powerful communication. This has been observed throughout all of human history, and examples of powerful communication may be found even in one of the oldest documents of record, the Hebrew Bible. This paper examined a small...

There is a great deal of interest in the Talmud today, especially in much of Asia. South Koreans, in particular, have developed a fascination with the Talmud and have made it part of their curriculum. Many Korean homes have a version of the Talmud and call it the “Light of Knowledge.” The...

In this paper it is argued that two kinds of capitalism are engaged in a great struggle in the United States. Both approaches are derived from the opinions of Adam Smith, the father of capitalism, who posited in The Wealth of Nations that universal self-interest and the “invisible hand” of...