This master's thesis examines consumer behavior when they have to choose a food providing company in Siauliai city. The … part of the work there is an empirical study of consumer behavior when they choose a food providing company in the city of … consumers’ decision for which food providing company to choose are identified. There are conclusions and recommendations …

constituents of loyalty formation, have been determined by scientist and that effect customer loyalty are discussed. On the grounds … loyalty. The theoretical part of the final paper deals with the relationship marketing science in the context of loyalty …, nature and essentials of loyalty concept, definitions of loyalty formation models. Factors, the most substantial and leading …

organisation does not develop. Applying theoretical solutions and methods the analysis of the stock company „Lithuanian Railways … type of organisational culture in the company. The model of management of organisation development is proposed: how changes … the branch „The Infrastructure of Šiaulai Railways“ of the stock company „Lithuanian Railways“ as a developing …

by various authors organizational culture influencing factors that affect customer service culture. It was determined … that the main customer service affecting factor is human factor. It was established personnel motivation, training in …-service, executive and staff personal approach impact to customer service improvement. In Siauliai Country State Tax Inspectorate …

company is prepared investigating its external and internal environment, and analyzing its strengths, weakness, opportunities … and threads. The most important task of this work is to make the forecast of the company’s further activity and to choose … using a method of analysis of descriptive situation. There were made the detailed analysis of company’s present situation …

referring to consistent marketing strategies formation from the theoretical part, company mission, vision are formulated …” given. The made research confirmed authors’ hypothesis given at the beginning of the work. It was stated, that company does …