missing. We study a nationwide SMS appointment reminder program in Chile for chronic disease patients at public primary care … visits per by 5.1% on average. The program did not change the number of visits by chronic patients eligible to receive the … reminder, but it instead increased visits by other patients, ineligible to receive reminders in clinics that adopted the …

Patients rely on medical care providers to act in their best interests because providers understand disease pathology … and appropriate treatment much better than patients. Providers, however, not only give advice (diagnose) but also deliver … the appropriateness of care using data from an audit study that employed standardized patients (SP) who were trained to …