Bonet, Fernando J. Peris; Peris-Ortiz, Marta; … - In: The Service Industries Journal 30 (2008) 5, pp. 701-712
This study examines the complementary nature of Williamson's transaction cost theory and that of the resource-based view in the integration or externalisation of activities, with particular reference to services. Assessing comparative costs, idiosyncratic demands and core competences form the...