Process mining is the automated acquisition of process models from the event logs of information systems. Although process mining has many useful applications, not all inherent difficulties have been sufficiently solved. A first difficulty is that process mining is often limited to a setting of...

In management theory of the last decades, much importance has been attached to a process-oriented perspective on organizational (re)structuring. Yet to date, organi-zations still experience difficulties in applying this process-oriented perspective to the design and maintenance information...