This paper examines the role of manufacturing and services foreign direct investment (FDI) in the restructuring of the three large cities in the South West and Wales: Bristol, Plymouth and Cardiff. Key differences in the FDI stock of each city are analysed, with special attention given to...

The authors contribute to the developing literature on call centres by providing detailed empirical evidence on the spatial unevenness in the distribution of call centre activity. They argue that the driving forces of call centre growth, whether as the rationalisation of back-office functions or...