Cet article traite la problématique d’identification et d’évaluation des connaissances qui nécessitent des opérations de capitalisation. Nous qualifions ces connaissances de « connaissances cruciales ». La méthode proposée dans cet article est basée sur une approche d’aide à la...

Cette communication introduit un modèle global de knowledge management pour l’entreprise (MGKME). Ce modèle apporte une vision holistique qui réconcilie les deux approches dominantes et complémentaires qui sous-tendent le Knowledge Management (KM) : une approche technologique et une...

Les influences conjointes de la mondialisation des marchés, de la libéralisation de l’économie et de l’impact des technologies de l’information et de la communication (TIC) qui modifient radicalement notre relation à l'espace et au temps, engendrent des transformations structurelles...

In this paper we present a generalisation of GAMETH framework, that play an important role in identifying crucial knowledge. Thus, we have developed a method based on three phases. In the first phase, we have used GAMETH to identify the set of “reference knowledge”. During the second phase,...

Après une réflexion sur la «problématique de capitalisation sur les connaissances dans l’entreprise », cet article positionne et met en perspective les activités et les dimensions du « Management des Connaissances dans l’entreprise » qui en découle. Il suggère un axe de progrès,...

In this paper, referring to the Model for General Knowledge Management within the Enterprise (MGKME), we emphasize two of the operating elements of this model, which are essential to insure the organizational learning process that leads people to appropriate and use concepts, methods and tools...

In this paper, we introduce the ”Semi-opened Infrastructure Model (SopIM)” implemented to deploy Artificial Intelligence and Knowledge-based Systems within a large industrial company. This model illustrates what could be two of the operating elements of the Model for General Knowledge...

In a knowledge management initiative, one of the main issues is to identify and locate which knowledge to capitalize on. To deal with this issue, a General Analysis Methodology so called GAMETH® has been developed. In this article, we describe the postulates, the guiding principles, and the...

Knowledge is not manageable as if it was a data or information. Consequently, Knowledge Management (KM) must address activities that utilize and create knowledge more than knowledge by itself. With regard to this issue, we elaborated a sociotechnical approach of Knowledge Management within the...

Environment is a broad and complex issue. It is likely be inaccessible to most laypersons, whereas, environmental experts are likely to have a limited field of expertise. Hence, there is a need for comprehensive and accurate environmental information in many situations. This research aims at...