Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Guan, Dawei"
~person:"Hu, Nan"
~person:"Ke, Dan"
~subject:"Beziehungsmarketing"
~subject:"Online-Marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Planning and implementing effe...
Similar by subject
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Online-Marketing
Dienstleistungsqualität
3
Relationship marketing
3
Service quality
3
Beschwerdemanagement
2
Complaint management
2
Consumer behaviour
2
Customer dissatisfaction
2
Customer satisfaction
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
AI marketing
1
Artificial intelligence
1
Asia Pacific
1
Communication
1
Customer retention
1
E-commerce
1
Electronic Commerce
1
Hotel industry
1
Hotellerie
1
Internet marketing
1
Kommunikation
1
Künstliche Intelligenz
1
Multinomial logit regression
1
Online hotel reviews
1
Online repurchase behavior
1
Online retailing
1
Online reviews
1
Online-Handel
1
Service failures
1
Social Web
1
Social web
1
Structural topic model
1
Text
1
Text mining
1
Tourism marketing
1
Tourismusmarketing
1
Tripadvisor
1
artificial intelligence
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Guan, Dawei
Hu, Nan
Ke, Dan
Mattila, Anna S.
2
Ro, Heejung
2
Abney, Alexandra K.
1
Aguilar-Rojas, Oscar
1
Arthurs, Jonathan
1
Aulōnitēs, Geōrgios I.
1
Barkai, Ofer
1
Becker, Marc
1
Blandina, Alexander
1
Bolton, Lisa E.
1
Bose, Indranil
1
Cantor, Victor John M.
1
Cesmeci, Caner
1
Chen, Pei-Chi
1
Chi, Nai-Wen
1
Cho, Yoon C.
1
Choi, Sungwoo
1
Dass, Mayukh
1
De Keyser, Arne
1
Eser, Zeliha
1
Fandos-Herrera, Carmina
1
Fetscherin, Marc
1
Flavián Blanco, Carlos
1
Ford, Toni-Rochelle S.
1
Gao, Baojun
1
Girard, Tulay
1
Gonçalves Filho, Cid
1
Guchait, Priyanko
1
Harison, Elad
1
Horky, Alisha Blakeney
1
Huang, Jiexian
1
Huang, Minxue
1
Jiang, Yuwei
1
Joireman, Jeff
1
Kiefer, Kip
1
Kumar, Piyush
1
Lapré, Michael A.
1
more ...
less ...
Published in...
All
Information systems and e-business management : ISeB
1
Journal of travel and tourism marketing
1
Tourism management : research, policies, practice
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Who will stay with the brand after posting non-5/5 rating of purchase? : an empirical study of online consumer repurchase behavior
Ke, Dan
;
Zhang, Heci
;
Yu, Ning
;
Tu, Yanbin
- In:
Information systems and e-business management : ISeB
19
(
2021
)
2
,
pp. 405-437
Persistent link: https://www.econbiz.de/10012616912
Saved in:
2
What do hotel customers complain about? : text analysis using structural topic model
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
- In:
Tourism management : research, policies, practice
72
(
2019
),
pp. 417-426
Persistent link: https://www.econbiz.de/10011996164
Saved in:
3
Apology or gratitude? : the effect of communication recovery strategies for service failures of AI devices
Lv, Linxiang
;
Huang, Minxue
;
Guan, Dawei
;
Yang, Kairui
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 570-587
Persistent link: https://www.econbiz.de/10014234598
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
