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~person:"Guglielmetti, Roberta"
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Guglielmetti, Roberta
Budäus, Dietrich
65
Hill, Hermann
58
König, Klaus
55
Bogumil, Jörg
50
Schedler, Kuno
48
Reinermann, Heinrich
44
Eichhorn, Peter
39
Reichard, Christoph
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Naschold, Frieder
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Proeller, Isabella
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Koch, Rainer
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Klages, Helmut
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Kißler, Leo
24
Schauer, Reinbert
24
Ritz, Adrian
23
Matei, Ani I.
22
Stember, Jürgen
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Dollery, Brian
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Matei, Lucica
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Pollitt, Christopher
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Siedentopf, Heinrich
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Jann, Werner
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Lenk, Klaus
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Scheer, August-Wilhelm
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Thom, Norbert
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Christensen, Tom
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Hilgers, Dennis
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Lægreid, Per
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Schuppan, Tino
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Bouckaert, Geert
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Brüggemeier, Martin
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Krell, Gertraude
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Pitschas, Rainer
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Wagener, Frido
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Weber, Jürgen
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Kuhlmann, Sabine
15
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Benchmarking : an international journal ; BIJ
1
International journal of quality and service sciences
1
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ECONIS (ZBW)
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Peer evaluation to develop benchmarking in the public sector
Cappelli, Lucio
;
Guglielmetti, Roberta
;
Mattia, Giovanni
; …
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
4
,
pp. 490-509
Persistent link: https://www.econbiz.de/10009270511
Saved in:
2
Testing a customer satisfaction model for online services
Cappelli, Lucio
;
Guglielmetti, Roberta
;
Mattia, Giovanni
; …
- In:
International journal of quality and service sciences
3
(
2011
)
1
,
pp. 69-92
Persistent link: https://www.econbiz.de/10009012259
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