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Signaling service quality through queue disclosure
Guo, Pengfei; Haviv, Moshe; Luo, Zhenwei; Wang, Yulan - In: Manufacturing & service operations management : M & SOM 25 (2023) 2, pp. 543-562
Persistent link: https://www.econbiz.de/10014302135
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The impact of reimbursement policy on social welfare, revisit rate, and waiting time in a public healthcare system : fee-for-service versus bundled payment
Guo, Pengfei; Tang, Christopher S.; Wang, Yulan; Zhao, Ming - In: Manufacturing & service operations management : M & SOM 21 (2019) 1, pp. 154-170
Persistent link: https://www.econbiz.de/10012001028
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Quality-speed competition in customer-intensive services with boundedly rational customers
Li, Xin; Guo, Pengfei; Lian, Zhaotong - In: Production and operations management : an international … 25 (2016) 11, pp. 1885-1901
Persistent link: https://www.econbiz.de/10011626758
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Equilibrium strategies for placing duplicate orders in a single server queue
Guo, Pengfei; Hassin, Refael - In: Operations research letters 43 (2015) 3, pp. 343-348
Persistent link: https://www.econbiz.de/10011309517
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On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers : the case with general reward function and multiple servers
Li, Xin; Li, Qingying; Guo, Pengfei; Lian, Zhaotong - In: International journal of production economics 193 (2017), pp. 726-736
Persistent link: https://www.econbiz.de/10011758606
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Comparison of subsidy schemes for reducing waiting times in healthcare systems
Qian, Qu; Guo, Pengfei; Lindsey, Robin - In: Production and operations management : an international … 26 (2017) 11, pp. 2033-2049
Persistent link: https://www.econbiz.de/10011789055
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Equilibrium queueing strategies of two types of customers in a two-server queue
Tang, Yanli; Guo, Pengfei; Wang, Yulan - In: Operations research letters 46 (2018) 1, pp. 99-102
Persistent link: https://www.econbiz.de/10011807940
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Equilibrium threshold strategies in observable queueing systems with setup/closedown times
Sun, Wei; Guo, Pengfei; Tian, Naishuo - In: Central European journal of operations research : CEJOR … 18 (2010) 3, pp. 241-268
Persistent link: https://www.econbiz.de/10008650998
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Equilibrium and optimal strategies to join a queue with partial information on service times
Guo, Pengfei; Sun, Wei; Wang, Yulan - In: European journal of operational research : EJOR 214 (2011) 2, pp. 284-297
Persistent link: https://www.econbiz.de/10009306363
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Strategic behavior and social optimization in partially-observable Markovian vacation queues
Guo, Pengfei; Li, Qingying - In: Operations research letters 41 (2013) 3, pp. 277-284
Persistent link: https://www.econbiz.de/10009757334