Over the last decade, the ability to manage unforeseen or complex situations has been recognized as a key skill for project managers. Project management has been conceptualized as a problem in information, insofar as project performance depends on the ability to capture the information needed to...

Infrastructure projects such as metro rails are being increasingly built in busy cities mainly to improve mobility and reduce congestion. However, assessment of benefits realized from these projects is complex. One reason for this is that promoters of these projects often misrepresent the...