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Emotionsarbeit : Stand der For...
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Han, Heesup
Ashkanasy, Neal M.
64
Winden, Frans A. A. M. van
40
Septianto, Felix
34
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32
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28
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International journal of hospitality management
8
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8
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5
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2
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2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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1
Work environment and well-being of different occupational groups in hospitality : Job Demand-Control-Support model
Ariza-Montes, Antonio
;
Arjona-Fuentes, Juan M.
;
Han, Heesup
- In:
International journal of hospitality management
73
(
2018
),
pp. 1-11
Persistent link: https://www.econbiz.de/10011886656
Saved in:
2
How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung
;
Kim, Seongseop
;
Kim, Jungkeun
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435962
Saved in:
3
Examining airline employees' work-related stress and coping strategies during the global tourism crisis
Chua, Bee-Lia
;
Al-Ansi, Amr
;
Kim, Seongseop
;
Wong, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3715-3742
Persistent link: https://www.econbiz.de/10013412941
Saved in:
4
Relationships among image congruence, consumption emotions, and customer loyalty in the lodging industry
Han, Heesup
;
Back, Ki-joon
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
4
,
pp. 467-490
Persistent link: https://www.econbiz.de/10003776460
Saved in:
5
Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup
;
Back, Ki-joon
;
Barrett, Betsy
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
Saved in:
6
A consumption emotion measurement development : a full-service restaurant setting
Han, Heesup
;
Back, Ki-joon
;
Barrett, Betsy
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 299-320
Persistent link: https://www.econbiz.de/10003964434
Saved in:
7
Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup
;
Kim, Yunhi
;
Kim, Eui-keun
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 1008-1019
Persistent link: https://www.econbiz.de/10009242045
Saved in:
8
Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup
;
Jeong, Chul
- In:
International journal of hospitality management
32
(
2013
),
pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
Saved in:
9
Personality, social comparison. consumptiion emotions, satisfaction, and behavioral intentions : how do these and other factors relate in a hotel setting?
Jani, Dev
;
Han, Heesup
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 970-993
Persistent link: https://www.econbiz.de/10010194945
Saved in:
10
Testing the moderation effect of hotel ambience on the relationships among social comparison, affect, satisfaction, and behavioral intentions
Jani, Dev
;
Han, Heesup
- In:
Journal of travel and tourism marketing
31
(
2014
)
5/6
,
pp. 731-746
Persistent link: https://www.econbiz.de/10010405069
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