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Work environment and well-being of different occupational groups in hospitality : Job Demand-Control-Support model
Ariza-Montes, Antonio; Arjona-Fuentes, Juan M.; Han, Heesup - In: International journal of hospitality management 73 (2018), pp. 1-11
Persistent link: https://www.econbiz.de/10011886656
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How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung; Kim, Seongseop; Kim, Jungkeun; … - In: International journal of hospitality management 93 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012435962
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Examining airline employees' work-related stress and coping strategies during the global tourism crisis
Chua, Bee-Lia; Al-Ansi, Amr; Kim, Seongseop; Wong, … - In: International journal of contemporary hospitality management 34 (2022) 10, pp. 3715-3742
Persistent link: https://www.econbiz.de/10013412941
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Relationships among image congruence, consumption emotions, and customer loyalty in the lodging industry
Han, Heesup; Back, Ki-joon - In: Journal of hospitality & tourism research : JHTR ; the … 32 (2008) 4, pp. 467-490
Persistent link: https://www.econbiz.de/10003776460
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Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup; Back, Ki-joon; Barrett, Betsy - In: International journal of hospitality management 28 (2009) 4, pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
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A consumption emotion measurement development : a full-service restaurant setting
Han, Heesup; Back, Ki-joon; Barrett, Betsy - In: The service industries journal 30 (2010) 1/2, pp. 299-320
Persistent link: https://www.econbiz.de/10003964434
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Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup; Kim, Yunhi; Kim, Eui-keun - In: International journal of hospitality management 30 (2011) 4, pp. 1008-1019
Persistent link: https://www.econbiz.de/10009242045
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Multi-dimensions of patrons' emotional experiences in upscale restaurants and their role in loyalty formation : emotion scale improvement
Han, Heesup; Jeong, Chul - In: International journal of hospitality management 32 (2013), pp. 59-70
Persistent link: https://www.econbiz.de/10009717672
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Personality, social comparison. consumptiion emotions, satisfaction, and behavioral intentions : how do these and other factors relate in a hotel setting?
Jani, Dev; Han, Heesup - In: International journal of contemporary hospitality management 25 (2013) 7, pp. 970-993
Persistent link: https://www.econbiz.de/10010194945
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Testing the moderation effect of hotel ambience on the relationships among social comparison, affect, satisfaction, and behavioral intentions
Jani, Dev; Han, Heesup - In: Journal of travel and tourism marketing 31 (2014) 5/6, pp. 731-746
Persistent link: https://www.econbiz.de/10010405069