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How leaders exploited the frontline hospitality employees through distress and service sabotage?
Akram, Zubair; Chaudhary, Swati; Akram, Umair; Han, Heesup - In: Journal of travel and tourism marketing 41 (2024) 2, pp. 252-271
Persistent link: https://www.econbiz.de/10014513639
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How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung; Kim, Seongseop; Kim, Jungkeun; … - In: International journal of hospitality management 93 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012435962
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Workplace fun for better team performance : focus on frontline hotel employees
Han, Heesup; Kim, Wansoo; Jeong, Chul - In: International journal of contemporary hospitality management 28 (2016) 7, pp. 1391-1416
Persistent link: https://www.econbiz.de/10011596061
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Corporate social responsibility (environment, product, diversity, employee, and community) and the hotel employees' job performance : exploring the role of the employment types
Yu, Jongsik; Lho, Linda Heejung; Han, Heesup - In: Corporate social responsibility and environmental management 29 (2022) 5, pp. 1825-1838
Persistent link: https://www.econbiz.de/10013407050
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What influences company attachment and job performance in the COVID-19 era? : airline versus hotel employees
Han, Heesup; Lee, Kai-Sean; Kim, Seongseop; Wong, … - In: Tourism management perspectives : TMP 44 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013494129
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Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji; Kim, Jinkyung Jenny; Han, Heesup - In: Journal of travel and tourism marketing 39 (2022) 6, pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
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Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of hospitality marketing & management 29 (2020) 7, pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
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Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun; Moon, Hyoungeun; Han, Heesup; Ham, Sunny - In: Journal of hospitality marketing & management 24 (2015) 7/8, pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
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Innovative capacity, quality certification and performance in the hotel sector
Hernández-Perlines, Felipe; Ariza-Montes, Antonio; … - In: International journal of hospitality management 82 (2019), pp. 220-230
Persistent link: https://www.econbiz.de/10012121705
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Halal-friendly hotels : impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry
Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 6, pp. 729-746
Persistent link: https://www.econbiz.de/10012179463