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Hart, Susan
Smith, Andrew
189
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27
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International journal of retail & distribution management
2
Journal of marketing management : MM
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1
Are Loyalty Schemes a Manifestation of Relationship Marketing?
Hart, Susan
;
Smith, Andrew
;
Sparks, Leigh
;
Tzokas, Nikolaos
- In:
Journal of marketing management : MM
15
(
1999
)
6
,
pp. 541-562
Persistent link: https://www.econbiz.de/10006988433
Saved in:
2
Delivering customer loyalty schemes in retailing: exploring the employee dimension
Smith, Andrew
;
Sparks, Leigh
;
Hart, Susan
;
Tzokas, Nikos
- In:
International journal of retail & distribution management
32
(
2004
)
4-5
,
pp. 190-204
Persistent link: https://www.econbiz.de/10006429553
Saved in:
3
Delivering customer loyalty schemes in retailing: exploring the employee dimension
Smith, Andrew
;
Sparks, Leigh
;
Hart, Susan
;
Tzokas, Nikos
- In:
International journal of retail & distribution management
32
(
2004
)
4
,
pp. 190-204
Persistent link: https://www.econbiz.de/10006430142
Saved in:
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