Purpose: The purpose of this paper is to understand how big data and predictive analytics (BDPA), as an organizational capability, can improve both visibility and coordination in humanitarian supply chains. Design/methodology/approach: The authors conceptualize a research model grounded in...

Despite technological advancements in supply chain forecasting methods and supporting software, human know-how remains indispensable to the process. Research suggests models that include human feedback-enabled forecasting will continue to outperform models that do not. Unfortunately, managers...