He, Qi-Ming; Chao, Xiuli - In: European Journal of Operational Research 236 (2014) 1, pp. 177-189
We study a tandem queueing system with K servers and no waiting space in between. A customer needs service from one server but can leave the system only if all down-stream servers are unoccupied. Such a system is often observed in toll collection during rush hours in transportation networks, and...