A common issue in online dating platforms is that many users focus their attention on a subset of popular peers, which leads to congestion and thus lower matching rates. Our study examines the results of a randomized natural field experiment, wherein our corporate partner, a large online dating...

Due to privacy concerns, users of online dating platforms often refrain from voluntary sharing of sensitive personal information in the initial interaction stage. However, the lack of information sharing impedes trust-building, further hurting their probability of securing matches and receiving...