Electronic word of mouth (eWOM) about medical services gains growing popularity from the part of health care users, accompanied with a high reluctance of health care providers towards existing platforms, fearing unqualified, negative reviews driven by motives of vengeance. Purpose of this...

This research explores how organizational entrepreneurship (proactiveness, innovativeness and risk-taking) in the health care sector affects hospital performance. We thereby consider heterogeneity in ownership and environmental conditions. To empirically investigate the relationships proposed by...

Hospitals’ strategy choices represent highly relevant factors that affect organizational performance and survival. This study assesses the differences among hospitals’ strategic choices. This strategy definition and assessment reflects the typology proposed by Miles and Snow, who distinguish...

Electronic word of mouth (eWOM) about medical services gains growing popularity from the part of health care users, accompanied with a high reluctance of health care providers towards existing platforms, fearing unqualified, negative reviews driven by motives of vengeance. Purpose of this...