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~person:"Homburg, Christian"
~subject:"Customer service"
~type_genre:"Bibliography included"
~type_genre:"Collection of articles of several authors"
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
Simon, Hermann
(
ed.
);
Homburg, Christian
(
contributor
)
-
1998
-
3., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10000666048
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