In recent years marked changes have occurred in the way employers recruit and select agency workers, with this activity increasingly being outsourced to third party organizations providing ‘vendor managed services’ (VMS). Drawing on data from a study of English social services, this...

In recent years, there has been a trend towards the negotiation of closer contractual relationships between employers and employment agencies. However, little is known about this change or its likely consequences. In theory, such relationships can benefit employers by lowering fees and also...