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Adequate service level (ASL)
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Hosie, Peter J.
Sharma, Piyush
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Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
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Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
2
Gender equity and public health outcomes : the COVID-19 experience
Leung, Tak Yan
;
Sharma, Piyush
;
Adithipyangkul, Pattarin
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 193-198
Persistent link: https://www.econbiz.de/10012257566
Saved in:
3
Interactive impact of ethnic distance and cultural familiarity on the perceived effects of free trade agreements
Kingshott, Russel
;
Sharma, Piyush
;
Hosie, Peter J.
;
St. …
- In:
Asia Pacific journal of management : APJM ; a …
36
(
2019
)
1
,
pp. 135-160
Persistent link: https://www.econbiz.de/10012040667
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