Purpose: The purpose of this study is to present a holistic literature review on crime research in the hospitality and tourism field. Design/methodology/approach: This literature review included 109 crime-related academic papers in seven primary sources, namely, ScienceDirect, EBSCOhost’s...

Purpose: This study aims to develop a holistic and dynamic model that governs the various relationships among the critical factors of crisis management from a stakeholder perspective in the context of China’s COVID-19 epidemic outbreak. Design/methodology/approach: Data were collected from...

Purpose This study aims to examine technology adoption practices in Chinese theme parks by leveraging text mining and sentiment analysis approaches on actual theme park customers’ online reviews. Design/methodology/approach The study text mined a total of 65,518 reviews of 490 Chinese theme...

Purpose This study aims to explore the underlying mechanisms that support the resilience of the Chinese hospitality industry during and after the COVID-19 epidemic. Design/methodology/approach Content analysis was applied to 133 manually collected text articles about COVID-19 responses and...