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~person:"Hur, Won-Moo"
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Emotionen in der Arbeitswelt :...
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Hur, Won-Moo
Ashkanasy, Neal M.
63
Winden, Frans A. A. M. van
40
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34
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32
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ECONIS (ZBW)
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1
The effect of customer incivility on service employees' customer orientation through double-mediation of surface acting and emotional exhaustion
Hur, Won-Moo
;
Moon, Tae Won
;
Han, Su-Jin
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
4
,
pp. 394-413
Persistent link: https://www.econbiz.de/10011400716
Saved in:
2
The effect of workplace incivility on service employee creativity : the mediating role of emotional exhaustion and intrinsic motivation
Hur, Won-Moo
;
Moon, Taewon
;
Jun, Jea-Kyoon
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 302-315
Persistent link: https://www.econbiz.de/10011524400
Saved in:
3
Essential precursors and effects of employee creativity in a service context : emotional labor strategies and official job performance
Shin, Inyong
;
Hur, Won-Moo
;
Oh, Hongseok
- In:
Career development international : the journal for …
20
(
2015
)
7
,
pp. 733-752
Persistent link: https://www.econbiz.de/10011458225
Saved in:
4
Positive psychological capital and emotional labor in Korea : the Job demands-resources approach
Hur, Won-Moo
;
Rhee, Seoung-Yoon
;
Ahn, Kwang-Ho
- In:
The international journal of human resource management
27
(
2016
)
5/6
,
pp. 477-500
Persistent link: https://www.econbiz.de/10011480871
Saved in:
5
Linking motivation, emotional labor, and service performance from a self-determination perspective
Hur, Won-Moo
;
Shin, Yuhyung
;
Moon, Tae Won
- In:
Journal of service research
25
(
2022
)
2
,
pp. 227-241
Persistent link: https://www.econbiz.de/10013268017
Saved in:
6
Impacts of customer incivility and abusive supervision on employee performance : a comparative study of the pre- and post-COVID-19 periods
Shin, Yuhyung
;
Hur, Won-Moo
;
Hwang, Hansol
- In:
Service business
16
(
2022
)
2
,
pp. 309-330
Persistent link: https://www.econbiz.de/10013273619
Saved in:
7
Impact of managerial control on the relationship between customer incivility and frontline employees' up-selling behavior
Hur, Won-Moo
;
Moon, Tae Won
;
Kim, Minsung
- In:
Service business
15
(
2021
)
4
,
pp. 639-665
Persistent link: https://www.econbiz.de/10012794103
Saved in:
8
Coworker support as a double-edged sword : a moderated mediation model of job crafting, work engagement, and job performance
Shin, Yuhyung
;
Hur, Won-Moo
;
Choi, Wook-Hee
- In:
International journal of human resource management
31
(
2020
)
11
,
pp. 1417-1438
Persistent link: https://www.econbiz.de/10012262687
Saved in:
9
When does customer CSR perception lead to customer extra-role behaviors? : the roles of customer spirituality and emotional brand attachment
Hur, Won-Moo
;
Moon, Tae Won
;
Kim, Hanna
- In:
The journal of asset management
27
(
2020
)
4
,
pp. 421-437
Persistent link: https://www.econbiz.de/10012298813
Saved in:
10
Is all support equal? : the moderating effects of supervisor, coworker, and organizational support on the link between emotional labor and job performance
Kim, Hyun Jeong
;
Hur, Won-Moo
;
Moon, Tae Won
;
Jun, Jea-Kyoon
- In:
Business research quarterly : BRQ
20
(
2017
)
2
,
pp. 124-136
Persistent link: https://www.econbiz.de/10011719752
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